At Monograma, we are committed to providing you with the best possible level of customer service. Monograma is bound by the Privacy Act 1988 (Crh).
Collection of your information
There are many aspects of our website which can be used without providing your personal details, however, for access to sending us an online enquiry or for future Monograma websitefunctionality you willbe required to submit personally identifiable information. This may include but not limited to a username and password, and you may need to provide personal information for recovery of a lost password.
Sharing of your information
Monograma may on occasion hire other businesses to provide services on our behalf, including but not limited to customer enquiries, transactions or freight/shipping. Such businesses will be allowed access only to information requiredin connection with carrying out their service. Monograma will take reasonable steps to ensure that these entitiesfollowappropriate practices concerninghandling of information accessed by them.
Use of your personal information
In respect of visitors to www.monograma.com.au, we automatically collect the following non-personaldata, including but not limited to browser type, version and language, operating system, pages viewed while browsing our website, page access times and referring website address. This information is for internal use only and used to gaugewebsite traffic, statistics and to optimise your experience when using our site.
Accessing Your Information
You have the right to access your information provided to us, subject to exceptions allowed by law. If you need to do so, please advise us. You may be asked to send your request in writing to ensure security of your communications. Monograma reserves the right to levy a charge for searching for and providing such information on each occasion it is requested.